Frequently Asked Questions
General Information
General Information
What type of
payment do you accept?
We accept Mastercard®, Visa®,
Novus/Discover® and American Express® credit cards (issued by U.S. banks only
and with a US billing and shipping address).
Is it safe to use my credit card online?
Yes
- your card information is encrypted and cannot be read by others during
transmission. Our servers use the industry-standard Secure Sockets Layer (SSL)
technology to protect your information. These safeguards make your transaction
safe and reliable.
Will my e-mail address or other personal information be distributed to third
parties?
See our
Privacy Policy statement.
How can I track/check the status of my order?
Just go to the
Order History page, enter your
e-mail address and password and click on "Submit". If you aren't registered for
this service, you may also do so on the Account History home page.
How can I contact someone regarding a problem with my order?
You can contact us in the following ways:
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