Frequently Asked Questions  About eTicket  About EZPay  About eVoucher  Vacation Package FAQs
About Quick Ticket/Turnstile Ready  Cancellation Policy  Shipping Information  Order History  Contact Us



  All Passport products (Sesame, Big Bird and Super Grover) are "Quick Ticket Ready" eVouchers that can be redeemed at one of our fast and easy self-service kiosks, located to the left of the ticket windows at the front of the park.

Elmo's Any Two Day Tickets and Twilight Tickets are all "Turnstile Ready" eTickets and may be taken directly to the park entrance turnstiles for admission.

If you have any further questions, please call us at 1-888-800-5447 between 8:00 A.M. and 8:00 P.M. EST. We’re available, seven days a week (all times are subject to change without notice).