Customer Service



  • All ticket orders are shipped FedEx Express with an $10.00 shipping charge.
  • Orders shipped in the U.S. arrive within 3-4 business days.
  • International orders arrive within 7 business days and incur a $20.00 shipping charge. A valid street address (and postal code if available) is required for international delivery.
  • FedEx cannot ship ticket orders to P.O. Boxes.


  • All Passport orders are shipped FedEx Express, arrive within 3-4 business days, and incur an $10.00 shipping charge.
  • International orders arrive within 7 business days and incur a $20.00 shipping charge. A valid street address (and postal code if available) is required for international delivery.
  • FedEx cannot ship ticket orders to P.O. Boxes.


How do I know how much my Shipping & Handling charges are?
The Shipping & Handling charges will be shown on the Final Approval page when placing an order.


Order Total
Shipping Cost
Up to $20.00
$5.95
$20.01 - $35.00
$6.95
$35.01 - $50.00
$8.95
$50.01 - $75.00
$9.95
$75.01 - $100.00
$11.95
$100.01 - $125.00
$13.95
$125.01 - $150.00
$15.95
$150.01 - $200.00
$17.95
Over $200.00
$19.95

There is an additional $8 charge for 3-Business Day Express shipping & handling.
Alaska, Bahamas, Canada, Guam, Hawaii, Puerto Rico and U.S. Virgin Islands must pay regular shipping & handling plus $8.

   

How is a product delivered?
All orders normally ship within 48 business hours after receipt. You will be notified by e-mail or mail of any delay. Orders are typically shipped UPS (Airborne for UK/Ireland), and require street addresses. No post office box numbers, please. EXPRESS 3-BUSINESS-DAY SERVICE  is available for $8 above normal shipping charges, AK, HI and PR included. Express service not available for UK or Ireland. Please allow 2-4 weeks for delivery.

   

Can I have an item sent to another address?
Yes. You can have your purchase sent directly to another recipient's address. When ordering on the Internet, enter the address you wish to send to on the Billing/Shipping page when checking out. If sending a gift internationally, or within the UK/Republic of Ireland, remember the taxes and duties are charged to the recipient upon delivery of the merchandise.

   

If I am ordering from the UK or Ireland, how long will it take for me to receive my order?
All UK/Ireland orders are shipped via Airborne Express and are normally received within 3-5 business days.

   

Will I be charged duties and taxes on my order?
You may be subject to import duties and taxes, which are levied once the package reaches your country. These costs are not reflected in our prices. Please check with your local Customs Office about these charges, and remember that if you send a gift, the taxes and duties are charged to the recipient upon delivery of the merchandise.

   

What are the Freight Charges for International Orders?
Pleaser refer to the Freight Chart below.


Order Total
Shipping Cost
Up to $25
$30
$25.01 - $50
$35
$50.01 - $100
$40
$100.01 - $150
$50
$150.01 - $200
$60
Over $200.01
$70

3-Business Day Express shipping & handling is not available in the United Kingdom or Ireland. Some items may have an additional charge to cover extra shipping expenses.