Commonly Asked Questions About EZpay If you have a question that isn’t covered here, give us a call. We’re available between 9:00 A.M. and 5:00 P.M. EST, Monday through Friday, at 1-800-343-7946 (all times are subject to change without notice). EZpay: a simple, convenient, budget-friendly way to purchase Platinum Plus Passports. What is EZpay? Are there any finance charges connected to EZpay? How do I purchase a Platinum Plus Passport using EZpay? When will my EZpay Monthly Charges begin? Is my monthly EZpay charge always the same amount? Can I pay off my initial term of commitment early? I just signed up for a Silver/Gold Passport. Can I upgrade to a Platinum Plus Passport? I just signed up for Platinum Plus Passport using EZpay. Can I switch to a Silver/Gold Passport instead? Do I need to renew my EZpay account once my initial term of membership concludes? What if I need to change credit cards or if my credit card is lost or stolen? I received a notice that my EZpay account has been suspended. What should I do? May I cancel my EZpay account before my commitment term ends? Is my Passport Membership transferable? What is EZpay? EZpay is a monthly payment program we offer exclusively to Platinum Plus Passport members.     Are there any finance charges or fees connected to EZpay? None at all. We want Passport Membership to be affordable for everyone, so we refuse to charge interest or finance fees.     How do I purchase a Platinum Plus Passport using EZpay? Just call 1-800-772-8886 between 9:00 A.M. and 5:00 P.M. EST, Monday through Friday. You can also purchase online at www.buschgardens.com or at any Busch Gardens or Water Country ticket window during normal operating hours.     When will my EZpay monthly charges begin? Your credit card is charged at the time of purchase, so you should see account activity right away.     Is my monthly EZpay charge always the same amount? It should stay the same throughout your initial membership period. If it changes without notice, let us know at 1-800-772-8886.     Can I pay off my initial term of commitment early? Yes, just call 1-800-772-8886.     I just signed up for a Silver/Gold Passport. Can I upgrade to a Platinum Plus Passport? Sure, just call 1-800-772-8886. We’ll adjust your pricing and switch you to our convenient 24-month EZpay program for Platinum Plus.     I just signed up for Platinum Plus Passport using EZpay. Can I switch to a Silver/Gold Passport instead? Sorry. Switching to a product of lesser value before your original commitment term has ended isn’t allowed.     Do I need to renew my EZpay account once my initial term of membership concludes? When your initial term ends, we’ll automatically renew your Passport on a month-to-month basis with a new expiration date. You can cancel anytime you’d like after that initial term ends, but with EZpay, you’ll never have to worry about your membership expiring. Please note that there is the possibility of your rate increasing after your initial term of membership ends.     What if I need to change credit cards or if my credit card is lost or stolen? Contact us right away. You can change the credit card number on your account at any time by calling 1-800-772-8886. We accept Visa, MasterCard, American Express and Discover.     I received a notice that my EZpay account has been suspended. What should I do? Call 1-800-772-8886 for an explanation of your current account status and information on how to reactivate your account.     May I cancel my EZpay account before my commitment term ends? Members may not cancel during their initial term of membership.     Is my Passport Membership transferable? Passport Memberships are not transferable.     If you have any further questions, please call us at 1-800-772-8886 between 9:00 A.M. and 5:00 P.M. EST, Monday through Friday. Please note that Worlds of Discovery reserve the right to cancel your EZpay participation at any time.