General Information General Information

What type of payment do you accept?
We accept Mastercard®, Visa®, Novus/Discover® and American Express® credit cards (issued by U.S. banks only and with a US billing and shipping address).


Is it safe to use my credit card online?
Yes - your card information is encrypted and cannot be read by others during transmission. Our servers use the industry-standard Secure Sockets Layer (SSL) technology to protect your information. These safeguards make your transaction safe and reliable.


Will my e-mail address or other personal information be distributed to third parties?
See our Privacy Policy statement.


How can I track/check the status of my order?
Just go to the Order History page, enter your e-mail address and password and click on "Submit". If you aren't registered for this service, you may also do so on the Account History home page.


How can I contact someone regarding a problem with my order?
You can contact us in the following ways:
  • By phone: In the U.S., call: 1-888-800-5447